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Terms & Conditions

User Account, Password, and Security-

You will receive a password and user id upon completing the Website registration process. You are responsible for maintaining the confidentiality

of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify vihalights.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at vihalights.com the end of each session. VIHA lights website cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

Order Cancellation

Order placed cannot be cancelled by customers under any circumstances. VIHA lights / Gemini Hitech Distribution India Pvt Ltd reserves all rights to

accept/cancel full/part order.

Return Policy

Any product, if having manufacturing defect must be informed within 5 days of shipping of goods to VIHA lights by filing a ‘Product return form’ online. Replacement will be given if our QC confirms the manufacturing defect. If VIHA lights accept rejection of the product, the freight charges must be prepaid by customer. VIHA lights will not responsible if the product or products are sent by customer without getting approval from VIHA lights. VIHA lights does not accept COD returns. Customers have to fill ''Product  return form'' and follow up reply from VIHA lights. ‘Product return form’ submitted after 5 days will not be accepted. By filing a ‘Product return form’ customer certifies that the products were purchased from VIHA lights and there has been no substitution in whole or part of same product from another supplier/distributor. Customer must notify details of defective products to VIHA lights by means of ‘Product return form’ online within 5 days from date of shipment. No warranty will apply if the Product has been subject to misuse, physical damage, damaged in water, neglect, accident, modification, or has been soldered or altered in any way.

Pricing

VIHA lights reserves right to change product delivery, specifications, prices without prior notice. Prices are inclusive of GST, impositions and other charges imposed by any government authority, forwarding agent's and broker's fees, bank fees and document fees. All international shipments will have prices as EXW New Delhi. Destination Country custom duty and other charges will be paid by customer. All shipments within India are inclusive of GST. Despite our best efforts, a small number of the many hundreds of items in our catalogue are wrongly priced. However, we verify prices as part of our dispatch procedures. If an item's correct price is lower than our stated price, we charge the lower amount and send you the item. If a product's correct price is higher than our stated price, we will cancel your order and notify you of that cancellation.

Packing and condition

All standard packing will be shipped. However, small quantities will be shipped in loose packing. Products which are hard to find and/or obsolete in

markets may have reformed condition. In such cases testing/replacement guarantee of 20 days from the date of shipping will be provided.

Disclaimer of Warranties/Limitation of Liability:

VIHA lights has endeavored to ensure that all the information on the Website is correct, but VIHA lights neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall VIHA lights be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall VIHA lights be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, VIHA lights shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond VIHA lights's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data. IN NO EVENT SHALL VIHA lights BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE including, but not limited to, damages resulting from loss of profit or revenue, recall costs, claims for service interruptions or failure to supply downtime, testing, installation or removal costs, costs of substitute products, property damage, personal injury, death or legal expenses. Customer's recovery from VIHA lights for any claim shall not exceed the purchase price paid by Customer for the goods, irrespective of the nature of the claim, whether in warrant, contract or otherwise. CUSTOMER SHALL INDEMNIFY, DEFEND AND HOLD VIHA LIGHTS HARMLESS FROM ANY CLAIMS BROUGHT BY ANY PARTY REGARDING PRODUCTS SUPPLIED BY VIHA LIGHTS AND INCORPORATED INTO THE CUSTOMER'S PRODUCT. VIHA lights’s liability arising out of any sale of products to Customer is expressly limited to either (1) Refund of the purchase price paid by Customer for such Products (without interest), or (2) Repair and/or replacement of such Products.

PRODUCT SAFETY NOTICE AND RESTRICTIONS

Products are intended for commercial use only. VIHA lights does not determine the specifications or conduct any performance or safety testing of

any products that it sells. Specification sheets provided to Customers are produced by the manufacturer or transcribed from information provided by the manufacturer. 

(1) Customer acknowledges that such use or sale is at Customer's sole risk;

(2) Customer agrees that VIHA lights and the manufacturer of the Products are not liable, in whole or in part, for any claim or damage arising from suchuse; and

(3) CUSTOMER AGREES TO INDEMNIFY, DEFEND AND HOLD VIHA LIGHTS AND THE MANUFACTURER OF THE PRODUCTS HARMLESS FROM AND

AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, COSTS, EXPENSES AND LIABILITIES ARISING OUT OF OR IN CONNECTION WITH SUCH USE OR

SALE.

Shipping:

Title and risk of loss/damages for all products ordered by you shall pass on to you upon VIHA lights shipment to the shipping carrier. Customer

acknowledges that delivery dates displayed at VIHA lights are estimated date of shipping only .Delivery may get delayed due to unavoidable

circumstances .Customer will have no right to cancel the order if it gets delayed by any way. VIHA lights reserves the right to ship order in

installments .Short quantity supplied will also be acceptable to customer.

Termination:

1. VIHA lights may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have

breached any of the Terms. If you or VIHA lights terminates your use of the Website or any Service, VIHA lights may delete any content or other

materials relating to your use of the Service and VIHA lights will have no liability to you or any third party for doing so.

Governing Law:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes

arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Mumbai.

Payment Failure:

VIHA lights shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for

any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

VIHA lights is an independent Manufacturer, importer, distributor and wholesaler of lights, light parts and accessories. All the logos, product

information and links are respective manufacturer's property and belong their original owners.

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